Welcome to ONNIRICO, a brand of Gradex Lifestyle Pvt. Ltd. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website, purchasing our products, or using our services, you agree to be bound by these Terms. Please read them carefully before using our website or services. If you do not agree with these Terms, you may not access or use our website or services.
1. Use of Our Website License to Use
You are granted a limited, non-exclusive license to:
• View and interact with our website pages.
• Download pages for caching in a web browser.
• Print pages for personal reference.
• Stream media from the ONNIRICO website.
Prohibited Use
You must not:
• Republish, redistribute, sell, rent, or sub-license website material.
• Display website content publicly without permission.
• Exploit website material for commercial purposes.
2. Electronic Communications
• Legal Acknowledgment: By visiting the ONNIRICO website or communicating with us via email, you engage in electronic communication with us.
• Consent to Communicate: You consent to receive electronic communications, including updates via email or notifications posted on our website.
• Electronic Records: You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.
• Exclusive Loyalty Program Enrolment: By signing up with ONNIRICO, you consent to enroll in the Exclusive Loyalty Program offered by ONNIRICO at no cost as part of a limited-time promotional offer.
3. Trademarks
• Ownership of Marks: Trademarks, including "ONNIRICO" and associated logos, are owned by Gradex Lifestyle Pvt. Ltd. or its affiliates.
• Protection of Graphics: Graphics, logos, page headers, button icons, scripts, and service names on this website are trademarks of ONNIRICO and its affiliates and may not be used for unrelated products or services or in any manner that may cause confusion or discredit ONNIRICO.
4. Copyright and Ownership
• Ownership of Content: All content on this website (excluding user-generated content) is the exclusive property of ONNIRICO or its affiliates and subsidiaries, including but not limited to text, graphics, images, videos, sound recordings, digital downloads, data compilations, software, and illustrations.
• Protection of Compilation: The content on this website is protected under Indian intellectual property laws. You are prohibited from modifying, copying, distributing, transmitting, displaying, reproducing, publishing, licensing, creating derivative works from, transferring, or selling any material from this website.
• Software Usage: All software used on this website is the property of ONNIRICO or its suppliers and is protected by intellectual property laws.
5. General Terms
• Modifications to Terms: ONNIRICO reserves the right to update or modify these Terms at any time. Continued use of the website or services after changes constitutes acceptance of the updated Terms.
• Cookies and Shopify: The ONNIRICO website is hosted on Shopify Inc., and we use cookies to enhance your browsing experience.
6. Orders & Payments, Delivery & Shipping
Shipping Policy
• Free shipping is available on all orders above ₹1,000.
• A standard delivery charge applies to orders below ₹1,000.
Order Confirmation & Availability
• All orders placed on our website are subject to product availability and successful payment processing.
• ONNIRICO reserves the right to refuse, modify, or cancel any order at its discretion, even after confirmation, without liability.
Payment Methods
• Payments must be made online via a secure payment gateway linked to a recognized bank.
• If an order is cancelled after payment, a full refund will be processed to the original payment method.
Shipping & Risk of Loss
• Orders are fulfilled under a shipment contract, meaning the risk of loss and title transfer to the customer upon delivery to the carrier.
• ONNIRICO is not responsible for delays or loss once the order has been handed over to the shipping partner.
Delivery Timelines
• Metro cities: 7–9 business days
• Non-metro cities: 10–15 business days
• Delivery timelines may vary based on location and factors beyond our control (e.g., weather conditions, strikes, courier delays).
7. User Account, Password & Security
Registration & Account Information
• By registering, you agree to provide accurate details, including your real name and a valid email address.
• Your account may be used to receive updates on promotions, new products, and notifications.
Account Security
• You are responsible for maintaining the confidentiality of your account and password.
• Report any unauthorized access or security breaches to ONNIRICO immediately.
• ONNIRICO is not liable for losses arising from unauthorized use of your account.
Account Termination
• ONNIRICO reserves the right to disable, restrict, or terminate your account at its discretion.
8. Reviews, Comments & User-Generated Content
User Contributions
• Users may post reviews and comments, provided they comply with our guidelines.
• ONNIRICO reserves the right to edit, remove, or refuse content at its discretion.
Prohibited Conduct Users must not:
• Post false, misleading, or offensive content.
• Use a fake email or impersonate another entity.
• Upload content containing viruses, spam, or illegal material.
Rights & Ownership
• By submitting content, you grant ONNIRICO a non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable right to use, modify, publish, and distribute it.
9. Content Transfer and Security
• Content (excluding payment details) may be transferred unencrypted across networks.
• Payment information is securely encrypted during transfer.
10. Accuracy and Timeliness of Information
• ONNIRICO makes no guarantees regarding the accuracy, completeness, or timeliness of website information.
11. Service Changes and Price Modifications
• Prices and services may change without prior notice at ONNIRICO’s sole discretion.
• We reserve the right to modify or discontinue any product, service, or feature without obligation to provide prior notice.
• ONNIRICO shall not be liable for any changes in pricing, suspension, or discontinuance of services that may affect user purchases or access.
• If a product or service is discontinued after purchase, ONNIRICO will attempt to offer a suitable replacement or process a refund as deemed appropriate.
12. Acceptable Use Policy Users are prohibited from:
• Damaging or impairing website availability.
• Engaging in fraudulent, illegal, or harmful activities.
• Distributing malware or engaging in data collection without consent.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Mehsana, Gujarat.
Contact Information
Gradex Lifestyle Pvt. Ltd. (ONNIRICO)
Address: 121, Fortune Business Hub, Nr. Satyamev Elysium, Science City, Ahmedabad - 380059, Gujarat, India.
Email: support@onnrico.com
Phone: +91 98 98 76 93 53
