Privacy Policy

At ONNIRICO, a brand of Gradex Lifestyle Pvt Ltd, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information across our website, mobile apps, social media pages, and other services we provide (collectively referred to as "Services"). By using our Services, you agree to the collection, use, and disclosure of your personal data as outlined below.

1.    Information We Collect
We may collect the following types of information:
•    Personal Information: Name, age, billing and shipping address.
•    Contact Details: Email address and phone number.
•    Account Information: Username, password, and purchase history.
•    Payment Information: Credit/debit card details (processed securely via third-party payment gateways).
•    Social Media Data: Information linked to your social media profiles (if connected to your account).
•    Technical Data: IP address, device ID, browser type, and website activity.
•    Usage Analytics: Browsing behaviour, page views, and interactions with our Services.
This policy applies to both registered and unregistered users. Unregistered users can manage or opt out of this data collection via browser settings or cookie management tools.

2.    How We Collect Your Information
Your personal data is collected in the following ways:
•    Direct Input: Information you provide when signing up, completing forms, or contacting us.
•    Automated Tracking: Data collected through cookies, analytics tools, and device identifiers that track browsing behavior.
•    Third-Party Sources: Information obtained when you register through third-party services or make payments via external processors.


3.    How We Use Your Information
Your personal data is used to:
•    Account Management: Facilitate account creation, login, and provide a personalized experience.
•    Customer Communication: Send order confirmations, updates, and promotional offers (you can opt-out at any time).
•    Website Optimization: Improve functionality, enhance user experience, and analyze site traffic.
 
•    Security & Compliance: Protect against fraud, enforce our Terms of Use, and comply with legal requirements.

4.    Disclosure of Personal Information
We may share your personal data in the following cases:
•    Affiliates & Service Providers: To fulfil services like payment processing, customer support, and data analysis.
•    Legal Compliance: To comply with legal obligations or respond to law enforcement requests.
•    Business Transfers: In the event of mergers, acquisitions, or corporate restructuring.
We do not sell or share your personal information for unsolicited marketing purposes.

5.    Cookies & Tracking Technologies
We use cookies to improve website functionality and personalize your experience. Types of cookies include:
•    Essential Cookies: Required for basic website functionality.
•    Performance Cookies: Track user behaviour to enhance website performance.
•    Functionality Cookies: Store preferences for a tailored experience.
•    Targeting Cookies: Used for personalized advertising.
You can manage cookie preferences via your browser settings or by using available cookie management tools. Disabling cookies may limit certain features on our site.

6.    Your Rights
You have the right to:
•    Access: Request a copy of the personal information we hold about you.
•    Correction: Request to update or correct any inaccurate data.
•    Withdrawal: Withdraw consent for processing your personal data.
•    Objection: Object to specific uses of your data.
•    Deletion: Request the deletion of your personal data.
To exercise your rights, please contact us at hello@onnirico.com

7.    Data Security
We implement standard security measures, such as encryption, secure payment gateways, and two-factor authentication, to protect your personal information. However, no system is completely secure, and we encourage users to take precautions, such as safeguarding login credentials and reporting suspicious activity.

8.    Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

 
G. Use of Services by Minors
Our Services are not intended for individuals under 18 years of age, and we do not knowingly collect data from minors.

10.    Policy Updates
We may update this Privacy Policy periodically. The latest version will always be available on our website. Significant changes will be communicated via email or website announcements. Continued use of our Services constitutes acceptance of any changes.

11.    Contact Us
For any privacy-related inquiries, please contact us at:
ONNIRICO - Gradex Lifestyle Pvt Ltd
121, Fortune Business Hub, Nr. Satyamev Elysium, Science City, Ahmedabad - 380059, Gujarat, India.
Email: hello@onnirico.com 
Phone: +91 98 98 76 93 53

By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described.